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AuthorPrasad Agrawal, Kalyan
AuthorK. Pani, Ashis
AuthorSharma, Anuj
AuthorRana, Nripendra P.
Available date2024-07-24T08:26:24Z
Publication Date2023-06-26
Publication NameJournal of Computer Information Systems
Identifierhttp://dx.doi.org/10.1080/08874417.2023.2224262
CitationPrasad Agrawal, K., K. Pani, A., Sharma, A., & Rana, N. P. (2024). Process virtualization goes mainstream: diving into its normalization. Journal of Computer Information Systems, 64(3), 453-468.
ISSN0887-4417
URIhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85163013145&origin=inward
URIhttp://hdl.handle.net/10576/57042
AbstractBusinesses are increasingly preparing for remote working by equipping managers and their teams with the necessary tools and technology. This research focuses on understanding how technology–enabled remote working practices are implemented and normalized, taking into consideration the context in which they are applied. By utilizing process virtualization theory (PVT) to quantitatively evaluate context-dependent factors and normalization process theory (NPT) to explore the normalization of new technology-driven remote work practices, this study investigates the static and dynamic factors affecting the virtualization of remote work processes, as well as their implementation and normalization. The results from multiple surveys reveal that sensory requirements along with relationship requirements and control requirements are dynamic factors that are driven by the context and enable the technology–enabled virtualization of remote work processes. Furthermore, the relative normalization of this work transformation is sustained through flexible co–construction, legitimation, contextual integration, and effective leadership.
Languageen
Subjectempirical study
process theory
structural equation modelling
Virtual team
TitleProcess Virtualization Goes Mainstream: Diving into its Normalization
TypeArticle
Pagination453-468
Issue Number3
Volume Number64
ESSN2380-2057
dc.accessType Full Text


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