EXPLORING HEALTH PROFESSIONALS' APPROACHES TO BREAKING BAD NEWS IN THE EASTERN MEDITERRANEAN REGION

Abstract

Breaking bad news is challenging, requiring effective communication skills, empathy, and cultural sensitivity. The research was conducted in two phases, the first a scoping review of health professionals' views and experiences of breaking bad news in the World Health Organization Eastern Mediterranean region. Of the 24 studies, key themes were: positive views and experiences (e.g., perceived adequate knowledge/skills); negative views and experiences (e.g., reported lack of training); practice varies with experience; and need for education/training. The second study was qualitative, exploring experiences of resident doctors at Hamad Medical Corporation, Qatar 3-months post-participation in breaking bad news workshop. In addition to themes similar to those of the scoping review, three were mapped to the Context, Input, Process, Product (CIPP) model: training needs assessment; positive workshop experiences; and lasting impact. In conclusion, the research has highlighted that challenges persist regarding breaking bad news and that further training is required and likely beneficial.