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AuthorJohnson, Chithira
AuthorGitay, Rizwan
AuthorAbdel-Salam, Abdel-Salam G.
AuthorBenSaid, Ahmed
AuthorIsmail, Radwa
AuthorNaji Al-Tameemi, Rusol Adil
AuthorRomanowski, Michael H.
AuthorKazem Al Fakih, Batoul Mohamad
AuthorAl Hazaa, Khalifa
Available date2023-11-29T10:06:02Z
Publication Date2022
Publication NameHeliyon
ResourceScopus
ISSN24058440
URIhttp://dx.doi.org/10.1016/j.heliyon.2022.e12559
URIhttp://hdl.handle.net/10576/49808
AbstractWorldwide, university student support services facilitate student performance, contribute to students' success, and increase students' chances of degree completion. Student support services programs' success depends on students' help-seeking behavior. This study explores the help-seeking behavior of Foundation Program and Undergraduate students at Qatar University (QU) through their use of campus services to better understand students' use of these services. The study examines the association between help-seeking behavior, as indicated through services, on student success and persistence in two consecutive semesters, Spring 2019 and Fall 2019. Findings report a significant association between students' services and student success and persistence. A significant difference was reported between at-risk students' majors and at-risk students in STEM and non-STEM majors. Also, there was a difference in the help-seeking behavior among males and females, nationals and non-nationals, and student classifications.
Languageen
PublisherElsevier
SubjectAt-risk students
Campus services
STEM
Student support
TitleStudent support in higher education: campus service utilization, impact, and challenges
TypeArticle
Issue Number12
Volume Number8


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