Understanding the cost of change Function: A basis for using an effective small step change strategy

QSpace/Manakin Repository

Understanding the cost of change Function: A basis for using an effective small step change strategy

Show full item record


Title: Understanding the cost of change Function: A basis for using an effective small step change strategy
Author: Pinto,Peter A.; Khumawala, Basheer M
Abstract: This paper develops the cost of change function under the Continuous Improvement (CI) paradigm advocated by quality gurus such as Deming, Taguchi, and Shingo. CI is considered to be focusing on "frame bending" or minor changes while Organizational Change (OC) is considered to be focusing on "frame breaking " or major changes. The cost of change function is modified to be a discrete function incorporating a "monitoring" cost component and a "doing" cost element, which leads to a better understanding of the multiple tradeoffs: a) between the number of smaller steps to be taken to achieve the desired or planned change and the total cost of change, and b) between the total cost of change and the time needed to achieve the desired change. It is proposed to seek validation of the modified cost of change function by interviewing senior management personnel, who have project management and/or change management experience, such as managing six-sigma projects.
URI: http://hdl.handle.net/10576/8106
Date: 2005

Files in this item

Files Size Format View
abstract.pdf 2.106Kb PDF View/Open
abstract.doc 20.5Kb Microsoft Word View/Open
120511-0001-fulltext.pdf 443.5Kb PDF View/Open

This item appears in the following Collection(s)

Show full item record

Search QSpace


Advanced Search

Browse

My Account