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AuthorAl-Swidi, Abdullah Kaid
AuthorFaaeq, Munadil K.
Available date2020-06-23T20:45:41Z
Publication Date2019
Publication NameElectronic Government
ResourceScopus
ISSN17407494
URIhttp://dx.doi.org/10.1504/EG.2019.096580
URIhttp://hdl.handle.net/10576/15119
AbstractThis study aimed to examine the robustness of the unified theory of acceptance and use of technology (UTAUT) theory in explaining the usage of electronic government services in an unstable security context. In addition, it attempts to investigate the extent to which usage behaviour could create continued usage intention among the citizen's. The data were collected from employees in public universities in Iraq employing a survey questionnaire. Out of 700 questionnaires distributed, 436 usable questionnaires were returned. The partial least squares structural equation modelling (PLS-SEM) was employed to test the validity and reliability of the model and to examine the hypothesised relationships. The findings of the study confirmed the robustness of UTAUT theory and its validity in explaining behaviour in an unstable security context. In addition to examine how robust is the UTAUT theory in examining the behaviour in using electronic government eG services, it also extends the UTAUT model to examine future continued usage of the eG services and how UTAUT variables could shape this behavioural intention. - 2019 Inderscience Enterprises Ltd.
Languageen
PublisherInderscience Enterprises Ltd.
Subjecteffort expectancy
eG
electronic government
facilitating conditions
perceived instability
performance expectancy
social influence
TitleHow robust is the UTAUT theory in explaining the usage intention of e-government services in an unstable security context?: A study in Iraq
TypeArticle
Pagination37-66
Issue Number1
Volume Number15
dc.accessType Open Access


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