Management & Marketing
Recent Submissions
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Examining Service Quality For Islamic Banks In Egypt
( Hamad bin Khalifa University Press (HBKU Press) , 2014 , Conference Paper)Purpose: Although a great number of research studies for service quality take place in the context of developed countries, the similar studies in the context of developing countries like in Egypt are limited. The purpose ... -
Modeling the Best Cleanliness Practices for Qatar Healthcare Establishments
( Hamad bin Khalifa University Press (HBKU Press) , 2016 , Conference paper)In recent years, healthcare has become an important area of concern for both government and private healthcare establishments (HCEs) as are facing challenges in the delivery and provisioning of high quality services to ... -
Impact of HR retention strategies in healthcare: The case of Qatar
( Hamad bin Khalifa University Press (HBKU Press) , 2015 , Article)Retention of healthcare workers is an international challenge. The World Health Organization (WHO) warned that in two decades, the shortage of healthcare workers will double. This puts a pressure on the policy makers to ... -
To switch or not to switch: the role of tourists’ psychological engagement in the context of Airbnb Malaysia
( Emerald Publishing Limited , 2020 , Article)Purpose: The demand for Airbnb is at a peak in Malaysia with 137% of yearly growth. As such, it is indeed important to understand what makes tourists to switch to Airbnb. However, little has been known about this issue in ... -
Family Businesses in Qatar: A Study of Select Issues
( Hamad bin Khalifa University Press (HBKU Press) , 2011 , Conference Paper)Family businesses are considered important drivers of economic growth process since they are credited for nurturing across generations entrepreneurial talent, a sense of loyalty to business success, long-term strategic ... -
To switch or not to switch: the role of tourists’ psychological engagement in the context of Airbnb Malaysia
( Emerald Publishing , 2020 , Article)Purpose The demand for Airbnb is at a peak in Malaysia with 137% of yearly growth. As such, it is indeed important to understand what makes tourists to switch to Airbnb. However, little has been known about this issue in ... -
Control mechanisms of MNEs: an empirical study
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose: This purpose of this paper is to explore variations in the extent of control mechanisms, according to country of origin and organizational characteristics, in a challenging country of domicile. Design/methodolog ... -
The mediating role of TQM and organizational excellence, and the moderating effect of entrepreneurial organizational culture on the relationship between ERP and organizational performance
( Emerald Group Publishing Ltd. , 2016 , Article Review)Purpose-The purpose of this paper is to investigate the relationship between enterprise resource planning (ERP) and organizational performance through examining the mediating effect of total quality management (TQM) and ... -
E-government to m-government: A study in a developing economy
( Inderscience Enterprises Ltd. , 2016 , Article)This research intends to address variables that would facilitate the migration to m-government model in a developing economy experiencing a very high growth and adoption of mobile communication technology. By conducting ... -
Understanding citizens' adoption of e-filing in developing countries: An empirical investigation
( Elsevier Ltd , 2016 , Article)This study develops a research framework by integrating the unified theory of acceptance and use of technology's model with multi-dimensional trust in order to investigate the antecedents of behavioral expectation toward ... -
Management, control and governance of hawala networks in the gulf cooperation council region
( Penerbit Universiti Sains Malaysia , 2016 , Article)Prior research has focused on the transactional aspects of the Hawala Networks (i.e. Invisible Funds Transfer Networks). However, little is known about the structure of this networked "organisation" especially about its ... -
Joint optimal determination of process mean, production quantity, pricing, and market segmentation with demand leakage
( Elsevier , 2016 , Article)The selection of an optimal process mean is an important problem in production planning and quality control research. Most of the previous studies in the field have analyzed the problem for a fixed exogenous price. However, ... -
Electronic health record system: Adoption and influencing factors
( Inderscience Publishers , 2016 , Article)The study identified the technological factors, which encourage or limit the adoption of EHR systems in private hospitals in Jordan. The study also, examined the relationship of adoption of EHR to specific hospital ... -
Joint determination of process mean, price differentiation, and production decisions with demand leakage: A multi-objective approach
( Elsevier Inc. , 2016 , Article)The selection of an optimal process mean is an important problem in production planning and quality control research. Most of the literature in this area has focused on the single objective problem of maximizing the profit ... -
Control mechanisms employed between headquarters and subsidiaries in Multinational Enterprises (MNEs): An empirical study
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose: This study aims to investigated the control mechanisms of headquarters exercised over their subsidiaries and is conducted with the help of primary data. Design/methodology/approach: The headquarters-subsidiary ... -
Participation behaviour among international students: The role of satisfaction with service augmentation and brand choice attainment
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose � The purpose of this paper is to integrate service marketing and higher education (HE) literature to develop and test a model that links customer participation behaviour with student overall satisfaction that stems ... -
Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity
( Elsevier Ltd , 2016 , Article)Understanding how shopping experiences impact shoppers' well-being becomes one of the crucial issues for retailers. However, empirical research on that issue remains scarce. The current study endeavors to take an initial ... -
The Impact of Services Brand Personality on Consumer Brand Relationship Quality
( Routledge , 2016 , Article)This article investigates service brand personality's role as a driver of brand relationship quality. A research model links brand personality to four indicators of relationship quality: brand credibility, self-congruity, ... -
HRM practices and organizational performance in the UAE banking sector: The mediating role of organizational innovation
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose The purpose of this paper is to examine the impact of human resource management (HRM) practices on organizational performance in the banking sector in the United Arab Emirates (UAE), to test the mediating impact ... -
The role of context in intuitive decision-making
( Cambridge University Press , 2016 , Article)Few writers have examined the contextual determinants of intuitive decision-making and none has examined the differential contribution to explaining intuition made by different perspectives on context. This study seeks to ...
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