Management & Marketing
Recent Submissions
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Control mechanisms of MNEs: an empirical study
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose: This purpose of this paper is to explore variations in the extent of control mechanisms, according to country of origin and organizational characteristics, in a challenging country of domicile. Design/methodolog ... -
The mediating role of TQM and organizational excellence, and the moderating effect of entrepreneurial organizational culture on the relationship between ERP and organizational performance
( Emerald Group Publishing Ltd. , 2016 , Article Review)Purpose-The purpose of this paper is to investigate the relationship between enterprise resource planning (ERP) and organizational performance through examining the mediating effect of total quality management (TQM) and ... -
E-government to m-government: A study in a developing economy
( Inderscience Enterprises Ltd. , 2016 , Article)This research intends to address variables that would facilitate the migration to m-government model in a developing economy experiencing a very high growth and adoption of mobile communication technology. By conducting ... -
Understanding citizens' adoption of e-filing in developing countries: An empirical investigation
( Elsevier Ltd , 2016 , Article)This study develops a research framework by integrating the unified theory of acceptance and use of technology's model with multi-dimensional trust in order to investigate the antecedents of behavioral expectation toward ... -
Management, control and governance of hawala networks in the gulf cooperation council region
( Penerbit Universiti Sains Malaysia , 2016 , Article)Prior research has focused on the transactional aspects of the Hawala Networks (i.e. Invisible Funds Transfer Networks). However, little is known about the structure of this networked "organisation" especially about its ... -
Joint optimal determination of process mean, production quantity, pricing, and market segmentation with demand leakage
( Elsevier , 2016 , Article)The selection of an optimal process mean is an important problem in production planning and quality control research. Most of the previous studies in the field have analyzed the problem for a fixed exogenous price. However, ... -
Electronic health record system: Adoption and influencing factors
( Inderscience Publishers , 2016 , Article)The study identified the technological factors, which encourage or limit the adoption of EHR systems in private hospitals in Jordan. The study also, examined the relationship of adoption of EHR to specific hospital ... -
Joint determination of process mean, price differentiation, and production decisions with demand leakage: A multi-objective approach
( Elsevier Inc. , 2016 , Article)The selection of an optimal process mean is an important problem in production planning and quality control research. Most of the literature in this area has focused on the single objective problem of maximizing the profit ... -
Control mechanisms employed between headquarters and subsidiaries in Multinational Enterprises (MNEs): An empirical study
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose: This study aims to investigated the control mechanisms of headquarters exercised over their subsidiaries and is conducted with the help of primary data. Design/methodology/approach: The headquarters-subsidiary ... -
Participation behaviour among international students: The role of satisfaction with service augmentation and brand choice attainment
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose � The purpose of this paper is to integrate service marketing and higher education (HE) literature to develop and test a model that links customer participation behaviour with student overall satisfaction that stems ... -
Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity
( Elsevier Ltd , 2016 , Article)Understanding how shopping experiences impact shoppers' well-being becomes one of the crucial issues for retailers. However, empirical research on that issue remains scarce. The current study endeavors to take an initial ... -
The Impact of Services Brand Personality on Consumer Brand Relationship Quality
( Routledge , 2016 , Article)This article investigates service brand personality's role as a driver of brand relationship quality. A research model links brand personality to four indicators of relationship quality: brand credibility, self-congruity, ... -
HRM practices and organizational performance in the UAE banking sector: The mediating role of organizational innovation
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose The purpose of this paper is to examine the impact of human resource management (HRM) practices on organizational performance in the banking sector in the United Arab Emirates (UAE), to test the mediating impact ... -
The role of context in intuitive decision-making
( Cambridge University Press , 2016 , Article)Few writers have examined the contextual determinants of intuitive decision-making and none has examined the differential contribution to explaining intuition made by different perspectives on context. This study seeks to ... -
The link between e-HRM use and HRM effectiveness: an empirical study
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose: The purpose of this paper is to present results from an empirical study at the a Telecommunication company in Jordan on the impact of electronic-human resource management (e-HRM) use on human resource management ... -
A structural analysis of the enablers of u-commerce proliferation in a developing economy
( Emerald Group Publishing Ltd. , 2016 , Article)Purpose: U-commerce is an emerging paradigm transcending traditional e-commerce boundaries. The purpose of this paper is to highlight those issues that deserve attention in developing successful u-commerce models. ... -
Are U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction
( Taylor and Francis Inc. , 2016 , Article)Citizens satisfaction is acknowledged as one of the most significant influences for e-government adoption and diffusion. This study examines the impact of information quality, system quality, trust, and cost on user ... -
Digitally-enabled service transformation in the public sector: The lure of institutional pressure and strategic response towards change
( Elsevier Ltd , 2016 , Article)Digitally-Enabled Service Transformation (DEST) projects in public sector institutions are viewed as a choice of strategic response towards changes in policy. Such transformation can destruct institutional stability and ... -
Investigating the role of knowledge gaps in enhancing quality in cloud environments
( Palgrave Macmillan , 2016 , Book chapter)In recent years we have all heard about the advantages and benefits of the so-called “cloud” for the use of corporate software (Gopalakrishnan, 2009; Neto et al., 2008; Takabi et al., 2011). It can be argued that the ... -
An overview of cloud systems and supply chains in Jordan
( Palgrave Macmillan , 2016 , Book chapter)In line with the focus of this book on cloud systems and supply chain firms, it is appropriate to provide a background of cloud systems implementation, Information and Communication Technology (ICT) and Information Systems ...
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