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المؤلفBailey, Ainsworth Anthony
المؤلفPentina, Iryna
المؤلفMishra, Aditya Shankar
المؤلفBen Mimoun, Mohammed Slim
تاريخ الإتاحة2020-08-18T08:34:45Z
تاريخ النشر2019
اسم المنشورInternational Review of Retail, Distribution and Consumer Research
المصدرScopus
الرقم المعياري الدولي للكتاب9593969
معرّف المصادر الموحدhttp://dx.doi.org/10.1080/09593969.2019.1667854
معرّف المصادر الموحدhttp://hdl.handle.net/10576/15661
الملخصAlthough mobile payment (MP) represents a possibility for traditional brick-and-mortar US retailers to enhance the quality of customer service, mobile payment adoption in the US has lagged, with research regarding this phenomenon in the US seemingly in its embryonic stage. The current study contributes to the literature on mobile payment adoption in the US by investigating the factors on US millennial consumers' use of mobile payment technology, operationalized in the study as tap-and-go payment systems. The study mirrors a study of the acceptance of mobile shopping technology among German consumers, with some extension. The study incorporated mobile payment risk perception, system trust, and socio-cultural influence into an extended technology acceptance model (TAM) to explore this issue. Results from a survey conducted among 357 US Millennials indicate that perceived ease of use of MP (PEOUMP); perceived usefulness (PUMP); and risk perception all influence attitude toward mobile payment (AttMP). System trust, socio-cultural influence, and AttMP all influence MP use intention. The paper discussed the limitations of the study and future research directions. - 2019, - 2019 Informa UK Limited, trading as Taylor & Francis Group.
اللغةen
الناشرRoutledge
الموضوعMobile payment
perceived risk
social influence
TAM
tap-and-go payment
العنوانExploring factors influencing US millennial consumers' use of tap-and-go payment technology
النوعArticle


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