Browsing Management & Marketing by Author "Rana, Nripendra P."
Now showing items 41-55 of 55
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Optimising small-scale electronic commerce supply chain operations: a dynamic cost-sharing contract approach
Rathnasiri, Sahani; Ray, Pritee; Vega-Mejía, Carlos A.; Islam, Sardar M.N.; Rana, Nripendra P.; Dwivedi, Yogesh K.... more authors ... less authors ( Springer , 2022 , Article)For small-scale electronic commerce supply chains, designing effective strategies to improve operational effectiveness, market share and long-term survival are essential aspects. However, researchers have given less attention ... -
Propagation of online consumer perceived negativity: Quantifying the effect of supply chain underperformance on passenger car sales
Amit, Singh; Jenamani, Mamata; Thakkar, Jitesh J.; Rana, Nripendra P. ( Elsevier , 2021 , Article)The paper presents a text analytics framework that analyses online reviews to explore how consumer-perceived negativity corresponding to the supply chain propagates over time and how it affects car sales. In particular, ... -
Quantifying the effect of eWOM embedded consumer perceptions on sales: An integrated aspect-level sentiment analysis and panel data modeling approach
Amit, Singh; Jenamani, Mamata; Thakkar, Jitesh J.; Rana, Nripendra P. ( Elsevier , 2021 , Article)This paper proposes a text-analytics framework that integrates aspect-level sentiment analysis (ASLSA) with bias-corrected least square dummy variable (LSDVc) – a panel data regression method – to empirically examine the ... -
Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach
Anubhav, Mishra; Shukla, Anuja; Rana, Nripendra P.; Currie, Wendy L; Dwivedi, Yogesh K. ( Elsevier , 2023 , Article)This study extends the post-acceptance model of information systems (IS) continuance, which is widely used to explain users’ satisfaction and IS continuance intentions. The extended model includes additional variables such ... -
Responsible natural language processing: A principlist framework for social benefits
Rajat Kumar, Behera; Bala, Pradip Kumar; Rana, Nripendra P.; Irani, Zahir ( Elsevier , 2022 , Article)Businesses harness the power of natural language processing (NLP) to automate processes and make data-driven decisions. However, NLP raises concerns on a number of fronts due to its potential for disruption, which can be ... -
Retail atmospherics effect on store performance and personalised shopper behaviour: a cognitive computing approach
Behera, Rajat Kumar; Bala, Pradip Kumar; Tata, Sai Vijay; Rana, Nripendra P. ( Emerald Publishing , 2021 , Article)Purpose: The best possible way for brick-and-mortar retailers to maximise engagement with personalised shoppers is capitalising on intelligent insights. The retailer operates differently with diversified items and services, ... -
An SEM-ANN analysis of the impacts of Blockchain on competitive advantage
Leong, Lai Ying; Hew, Jun Jie; Lee, Voon Hsien; Tan, Garry Wei Han; Ooi, Keng Boon; Rana, Nripendra P.... more authors ... less authors ( Emerald Publishing , 2023 , Article)Purpose: Though Blockchain has been studied in numerous contexts, the understanding of the impacts of Blockchain in achieving competitive advantages remains unexplored. Many industries, organizations and firms are still ... -
"So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Slade, Emma Louise; Jeyaraj, Anand; Kar, Arpan Kumar; Baabdullah, Abdullah M.; Koohang, Alex; Raghavan, Vishnupriya; Ahuja, Manju; Albanna, Hanaa; Albashrawi, Mousa Ahmad; Al-Busaidi, Adil S.; Balakrishnan, Janarthanan; Barlette, Yves; Basu, Sriparna; Bose, Indranil; Brooks, Laurence; Buhalis, Dimitrios; Carter, Lemuria; Chowdhury, Soumyadeb; Crick, Tom; Cunningham, Scott W.; Davies, Gareth H.; Davison, Robert M.; Dé, Rahul; Dennehy, Denis; Duan, Yanqing; Dubey, Rameshwar; Dwivedi, Rohita; Edwards, John S.; Flavian, Carlos; Gauld, Robin; Grover, Varun; Hu, Mei-Chih; Janssen, Marijn; Jones, Paul; Junglas, Iris; Khorana, Sangeeta; Kraus, Sascha; Larsen, Kai R.; Latreille, Paul; Laumer, Sven; Malik, F. Tegwen; Mardani, Abbas; Mariani, Marcello; Mithas, Sunil; Mogaji, Emmanuel; Nord, Jeretta Horn; O'Connor, Siobhan; Okumus, Fevzi; Pagani, Margherita; Pandey, Neeraj; Papagiannidis, Savvas; Pappas, Ilias O.; Pathak, Nishith; Pries-Heje, Jan; Raman, Ramakrishnan; Rana, Nripendra P.; Rehm, Sven-Volker; Ribeiro-Navarrete, Samuel; Richter, Alexander; Rowe, Frantz; Sarker, Suprateek; Stahl, Bernd Carsten; Tiwari, Manoj Kumar; van der Aalst, Wil; Venkatesh, Viswanath; Viglia, Giampaolo; Wade, Michael; Walton, Paul; Wirtz, Jochen; Wright, Ryan... more authors ... less authors ( Elsevier , 2023 , Article)Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents ... -
Social Commerce in Emerging Markets and its Impact on Online Community Engagement
Algharabat, Raed S.; Rana, Nripendra P. ( Springer , 2020 , Article)This study aims to build on the understanding of social commerce in the emerging markets and how it influences online community engagement. The conceptual model was proposed using theories including the social support ... -
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective
Behera, Rajat Kumar; Bala, Pradip Kumar; Rana, Nripendra P.; Kizgin, Hatice ( Springer Nature , 2022 , Article)A platform is a business model that allows business-to-business (B2B) participants to connect, interacts, create and exchange value. B2B exploits social media for brand building and branding is vulnerable to attacks, which ... -
Toward a conceptual model for examining the role of social media on social customer relationship management (SCRM) system
Baabdullah, Abdullah M.; Rana, Nripendra P.; Alalwan, Ali Abdallah; Algharabat, Raed; Kizgin, Hatice; Al-Weshah, Ghazi A.... more authors ... less authors ( Springer , 2018 , Conference Paper)Organizations worldwide are becoming more interested in utilizing social media applications to enhance their marketing capabilities. One of the main fruits of integrating social media applications into the marketing, ... -
Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model
Sheshadri, Chatterjee; Rana, Nripendra P.; Dwivedi, Yogesh K.; Baabdullah, Abdullah M. (2021 , Article)This study aims to identify how environmental, technological, and social factors influence the adoption of Industry 4.0 in the context of digital manufacturing. The Industry 4.0 era has brought a breakthrough in advanced ... -
Understanding dark side of artificial intelligence (AI) integrated business analytics: assessing firm’s operational inefficiency and competitiveness
Rana, Nripendra P.; Chatterjee, Sheshadri; Dwivedi, Yogesh K.; Akter, Shahriar ( Taylor & Francis , 2021 , Article)The data-centric revolution generally celebrates the proliferation of business analytics and AI in exploiting firm’s potential and success. However, there is a lack of research on how the unintended consequences of AI ... -
Usage of augmented reality (AR) and development of e-learning outcomes: An empirical evaluation of students’ e-learning experience
Abdullah M., Baabdullah; Alsulaimani, Abdulellah A.; Allamnakhrah, Alhasan; Alalwan, Ali Abdallah; Dwivedi, Yogesh K.; Rana, Nripendra P.... more authors ... less authors ( Elsevier , 2021 , Article)This study aims to examine students' experience of augmented reality learning applications (AR.LRP). Uses and gratifications theory was proposed as a theoretical foundation of the current study's conceptual model. Four ... -
Usage of augmented reality (AR) and development of e-learning outcomes: An empirical evaluation of students’ e-learning experience
Abdullah M., Baabdullah; Alsulaimani, Abdulellah A.; Allamnakhrah, Alhasan; Alalwan, Ali Abdallah; Dwivedi, Yogesh K.; Rana, Nripendra P.... more authors ... less authors ( Elsevier , 2021 , Article)This study aims to examine students' experience of augmented reality learning applications (AR.LRP). Uses and gratifications theory was proposed as a theoretical foundation of the current study's conceptual model. Four ...