• Employee engagement: Development of a new measure 

      Ababneh, Omar M.A.; LeFevre, Mark; Bentley, Tim ( Inderscience Enterprises Ltd. , 2019 , Article)
      It is claimed that organisations investing in employee engagement will reap significant benefits in terms of employee productivity, achievement of organisational goals, customer satisfaction, and talent retention. However, ...
    • Performance management within the Dutch steel processing industry 

      Van der Meij, Ralf Jan Benjamin; Edwards, David John; Roberts, Chris; El-Gohary, Hatem; Posillico, John ( Emerald Publishing , 2023 , Review)
      Purpose: A comprehensive literature review of performance management within the Dutch steel processing industry is presented. The purpose of this paper is to analyse the motives for companies to become excellent performers ...
    • The elicitation of key performance indicators of e-Government providers: A bottom-up approach 

      Osman, Ibrahim H.; Anouze, Abdel Latef; Azad, Bizhan; Daouk, Lina; Zablith, Fouad; ... more authors ( European and Mediterranean Conference on Information Systems , 2013 , Conference Paper)
      Delivering an adequate e-Government service (e-service) is becoming more of a necessity in today's digital world. In order to improve e-services and increase the engagement of both users' and providers' side, studies on ...