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Now showing items 71-80 of 393
Grounded theory analysis of successful implementation of e-government projects: Exploring perceptions of e-government authorities
(
IGI Global
, 2018 , Article)
This article explores the perceptions of senior managers about the successful implementations of e-government projects in their agencies, identifying what problems they have encountered and how they have addressed these ...
The mediating role of total quality management between the entrepreneurial orientation and the organizational performance
(
Emerald Group Publishing Ltd.
, 2016 , Article)
Purpose The purpose of this paper is to examine the joint effect of entrepreneurial orientation (EO) and total quality management (TQM) on the organizational performance. In addition, this study aimed to examine the ability ...
Operations strategies alignment patterns and service quality: Airline global analysis
(
American Society for Quality
, 2019 , Article)
This article aims to analyze airline operations strategies to identify possible alignment patterns and their effect on airline service quality worldwide. An intensive analysis of more than 350 airlines operations strategies ...
Dynamics of group lending mechanism and the role of group leaders in developing countries: Evidence from Nigeria
(
IGI Global
, 2019 , Article)
Group lending mechanisms have increasingly become popular among microfinance providers in recent years. This is largely due to its ability to leverage joint liability to increase loan repayments whilst promoting an ...
Investigating the impact of ECRM success factors on business performance: Jordanian commercial banks
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose: The purpose of this paper is to develop an integrated framework to explore the influences of electronic customer relationship management (ECRM) success factors (process fit, customer information quality and system ...
Airline capacity strategies: Worldwide analysis, taxonomies and regional comparison
(
Inderscience Enterprises Ltd.
, 2018 , Article)
Airline capacity strategy is a crucial element of any airline operations management. However, there is no clear classification of airline capacity strategies, their taxonomies and how they differ across regions worldwide. ...
Inventory models for joint pricing and greening effort decisions with discounts
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Emerald Group Publishing Ltd.
, 2018 , Article)
Purpose: This paper aims to develop efficient decision support tools for a firm?s environment protection by using greening effort while yet improving profitability by utilizing pricing and inventory decisions with discount ...
Customer satisfaction and its measurement in Islamic banking sector: a revisit and update
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
The purpose of this study is to answer the following questions: How to measure customer satisfaction from the provisioning service of both: Islamic and Conventional banks? Can we trust one tool to measure such ...
Factors affecting environmental citizenship behaviour: An empirical investigation in Malaysian paddy industry
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
The purpose of this paper is to examine the factors that affect paddy farmers’ environmental citizenship behaviour (ECB) in the context of agrochemical purchase. To achieve this objective, a theoretical framework ...
Antecedents of green purchase behavior of cosmetics products: An empirical investigation among Malaysian consumers
(
Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose: There is a growing need to conduct more studies to understand the green purchase behavior of cosmetics products because of its increasing trend in the emerging markets. Considering this, the study aims to shed ...