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Toward a contagion-based model of mobile banking adoption
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Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose: The purpose of this paper is to address the following question: Can a bank capitalize on its well-established self-service technologies (SSTs) in order to entice customers to adopt a newly introduced SST, namely, ...
Services marketing practices in diverse cultures: Canada compared to Qatar
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Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
The service marketing literature has traditionally argued that the marketing practices of service firms that operate in diverse cultures should also differ. This paper aims to investigate this argument by examining ...
The influence of CSR on perceived value, social media and loyalty in the hotel industry
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Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose: This study aims to examine how perceptions of corporate social responsibility (CSR) activities (i.e. environment, society and stakeholders) enhance perceived value, social media engagement to win customer loyalty ...
Factors affecting intention to use e-banking in Jordan
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Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
Despite the wide availability of internet banking, levels of intention to use such facilities remain variable between countries. The purpose of this paper is to focus on e-banking in a country with low intention ...
Data envelopment analysis and data mining to efficiency estimation and evaluation
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Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose: This paper aims to assess the application of seven statistical and data mining techniques to second-stage data envelopment analysis (DEA) for bank performance. Design/methodology/approach: Different statistical ...
Dynamics of Muslim consumers’ behavior toward Halal products: Exploration study using fMRI technology
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Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
Since Islamic markets are growing substantially, there is an urgent need to gain a better understanding of how Muslim consumers perceive products from a religious perspective. The purpose of this paper is to ...
Women in engineering: A qualitative investigation of the contextual support and barriers to their career choice
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Elsevier
, 2019 , Article)
This study explores both past and current experiences of female engineering students. Women continue to be underrepresented in certain STEM (science, technology, engineering, and mathematics) fields in most countries. Using ...
Exploring factors influencing US millennial consumers' use of tap-and-go payment technology
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Routledge
, 2019 , Article)
Although mobile payment (MP) represents a possibility for traditional brick-and-mortar US retailers to enhance the quality of customer service, mobile payment adoption in the US has lagged, with research regarding this ...
Assessing the entrepreneurial intention of undergraduate students in a rapidly changing economy
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Inderscience Enterprises Ltd.
, 2019 , Article)
This study aimed to develop and test a model that incorporates insights from two distinct approaches, namely, behavioural and contextual factors, to identify the significant variables influencing the entrepreneurial intention ...
An assessment of mortgage loan default propensity in Ghana
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Emerald Group Publishing Ltd.
, 2019 , Article)
Purpose
Credit market development requires appropriate credit assessment and default policies. This paper aims to examine the impact of household characteristics on mortgage default, using survey data collected from ...