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The mediating role of affective commitment between corporate social responsibility and eWOM in the hospitality industry
(
Taylor & Francis
, 2020 , Article)
Although previous research establishes customer reactions to companies' corporate social responsibility (CSR) actions, little is known about the effect of CSR on customers’ affective commitment and their positive electronic ...
New product development and sustainable performance of Chinese SMMEs: The role of dynamic capability and intra-national environmental forces
(
Elsevier
, 2020 , Article)
Despite a growing research interest in innovation strategies i.e. new product development, very few studies explore how the regional environmental mechanism is inherent in the link between new product development and ...
Qatar Airways: building a global brand
(
Emerald
, 2020 , Article)
Purpose
In 2017, Qatar Airways was recognized as the world's number-one airline by SKYTRAX World Airline Awards. These international awards have been described as “the Oscars of the aviation industry,” reflecting global ...
The impact of organizational culture archetypes on quality performance and total quality management: the role of employee engagement and individual values
(
Emerald
, 2020 , Article)
Purpose: The relationship between organizational culture and total quality management (TQM) can be facilitated by the virtue of certain psychological states. Employee engagement refers to a mechanism foreseeable to predict ...
Contextualizing Internationalization Decision-making Research in SMEs: Towards an Integration of Existing Studies
(
European Academy of Management
, 2020 , Article)
This paper advances research on SME internationalization decision-making through considering the relevance of its context. It systematically reviews empirical studies, together with conceptual papers and other reviews in ...
I Hate This Brand! A Classification of Brand Haters Based on their Motivations and Reactions: An Abstract
(
Springer Nature
, 2020 , Book chapter)
In the last decade, the widespread access to the Internet has favored the emergence of anti-brand communities that allow customers to express their hate feelings towards companies, their employees and their brands (Kucuk ...
Can board environmental orientation improve U.S. firms' carbon performance? The mediating role of carbon strategy
(
John Wiley & Sons, Ltd and ERP Environment
, 2020 , Article)
Overwhelming evidence from prior research suggests a positive association between corporate board characteristics and carbon performance; however, very little is known about the mechanisms linking the two variables. This ...
Exploring the influence of home country factors on rapid internationalisation of emerging multinational companies
(
Inderscience
, 2020 , Article)
This research explores home country influence on successful internationalisation of emerging multinational companies. We considered Qatar Airways and Emirates Airways as two companies from different countries with similar ...
Critical indices and model of uncertainty perception for regional supply chains: insights from a Delphi-based study
(
Emerald
, 2020 , Article)
Purpose: The dynamic nature of uncertainty sources in regional operations represents supply chain management (SCM) imperatives to review uncertainty management frameworks on an ongoing basis with a view to identifying and ...
"Fight or flight": coping responses to brand hate
(
Emerald Group Holdings Ltd.
, 2020 , Article)
Purpose: This study aims to investigate the interplay between brand and consumer personalities in shaping brand hate and its consequences. More specifically, it investigates the relationship between fallacious character ...