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Internet Banking Encounter Quality of Arab Middle East Banks: Organizational Determinants
(
IGI Global
, 2021 , Book chapter)
The aim of this chapter was to evaluate the impact of organizational determinants in term of ownership, age, size and global presence on the quality of internet banking service encounter in the Arab Middle East region. A ...
Green Operational Strategy for Airlines: Content and Regional Analysis
(
IGI Global
, 2020 , Book chapter)
This chapter identifies the content of airlines' operations strategy and reports the strategy patterns adopted by the airlines of each region. A detailed configuration of the airlines' green operational strategy is developed, ...