Utilizing the Internet of Things in the Public Sector
التاريخ
2022البيانات الوصفية
عرض كامل للتسجيلةالملخص
This study investigated the utility of the internet of things in the public sector and the factors
influencing the satisfaction of its users. The study followed two directions: The first investigated
managers’ perceptions and their satisfaction with using sensors for tracking vehicles. The second
direction investigated drivers’ satisfaction with the system used. Results collected from 20 interviews
conducted with managers revealed that cost reduction and more control over drivers’ behaviors are
the contributions expected from the system. They reported the dissatisfaction of drivers based on
violation of their privacy, inequity of implementation, and the low awareness of its utility. Surveys
collected from drivers supported the role of trust and privacy but failed to support the role of usefulness.
The qualitative and quantitative nature of this research revealed valuable insights and concluded to
important recommendations and future work.
المجموعات
- المحاسبة ونظم المعلومات [507 items ]