RESILIENT MAINTENANCE SYSTEM TO AVOID SYSTEM DISRUPTIONS DUE TO EXTERNAL SHOCK: APPLICATION TO DRAINAGE SYSTEM IN QATAR

Abstract

Continuous emergences of business continuity disruptions lead to the global orientation towards resilience management application replacing the conventional risk assessment. This research investigates three resilience shock sources that affect drainage maintenance system in Qatar: i) Pandemic wave such as COVID wave, ii) upcoming political conflict, iii) concentration of same nationality in one project/ job. The research studies risk assessment data prior to and after the emergence of resilience affecting shocks, and conducts survey evaluating the three proposed shocks to develop resilience management plan for maintenance system against sudden catastrophes/ shocks. Results have shown that the concentration of same nationality in one project/ job is not a manageable risk and risk assessment should only be a small part in a resilient system. The study proposed an evaluation framework of the current drainage system that will subsequently institutes a framework for a resilient system and continuously improve its vulnerability status. The originality of this study lies on the unique demographical, geographical status of Qatar, the relative newness of drainage authority in Qatar and recent formation of its risk team.