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المؤلفDwivedi, Yogesh K.
المؤلفKshetri, Nir
المؤلفHughes, Laurie
المؤلفSlade, Emma Louise
المؤلفJeyaraj, Anand
المؤلفKar, Arpan Kumar
المؤلفBaabdullah, Abdullah M.
المؤلفKoohang, Alex
المؤلفRaghavan, Vishnupriya
المؤلفAhuja, Manju
المؤلفAlbanna, Hanaa
المؤلفAlbashrawi, Mousa Ahmad
المؤلفAl-Busaidi, Adil S.
المؤلفBalakrishnan, Janarthanan
المؤلفBarlette, Yves
المؤلفBasu, Sriparna
المؤلفBose, Indranil
المؤلفBrooks, Laurence
المؤلفBuhalis, Dimitrios
المؤلفCarter, Lemuria
المؤلفChowdhury, Soumyadeb
المؤلفCrick, Tom
المؤلفCunningham, Scott W.
المؤلفDavies, Gareth H.
المؤلفDavison, Robert M.
المؤلفDé, Rahul
المؤلفDennehy, Denis
المؤلفDuan, Yanqing
المؤلفDubey, Rameshwar
المؤلفDwivedi, Rohita
المؤلفEdwards, John S.
المؤلفFlavian, Carlos
المؤلفGauld, Robin
المؤلفGrover, Varun
المؤلفHu, Mei-Chih
المؤلفJanssen, Marijn
المؤلفJones, Paul
المؤلفJunglas, Iris
المؤلفKhorana, Sangeeta
المؤلفKraus, Sascha
المؤلفLarsen, Kai R.
المؤلفLatreille, Paul
المؤلفLaumer, Sven
المؤلفMalik, F. Tegwen
المؤلفMardani, Abbas
المؤلفMariani, Marcello
المؤلفMithas, Sunil
المؤلفMogaji, Emmanuel
المؤلفNord, Jeretta Horn
المؤلفO'Connor, Siobhan
المؤلفOkumus, Fevzi
المؤلفPagani, Margherita
المؤلفPandey, Neeraj
المؤلفPapagiannidis, Savvas
المؤلفPappas, Ilias O.
المؤلفPathak, Nishith
المؤلفPries-Heje, Jan
المؤلفRaman, Ramakrishnan
المؤلفRana, Nripendra P.
المؤلفRehm, Sven-Volker
المؤلفRibeiro-Navarrete, Samuel
المؤلفRichter, Alexander
المؤلفRowe, Frantz
المؤلفSarker, Suprateek
المؤلفStahl, Bernd Carsten
المؤلفTiwari, Manoj Kumar
المؤلفvan der Aalst, Wil
المؤلفVenkatesh, Viswanath
المؤلفViglia, Giampaolo
المؤلفWade, Michael
المؤلفWalton, Paul
المؤلفWirtz, Jochen
المؤلفWright, Ryan
تاريخ الإتاحة2023-05-16T09:07:33Z
تاريخ النشر2023
اسم المنشورInternational Journal of Information Management
المصدرScopus
الرقم المعياري الدولي للكتاب2684012
معرّف المصادر الموحدhttp://dx.doi.org/10.1016/j.ijinfomgt.2023.102642
معرّف المصادر الموحدhttp://hdl.handle.net/10576/42799
الملخصTransformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organisations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT's capabilities to enhance productivity and suggest that it is likely to offer significant gains in the banking, hospitality and tourism, and information technology industries, and enhance business activities, such as management and marketing. Nevertheless, they also consider its limitations, disruptions to practices, threats to privacy and security, and consequences of biases, misuse, and misinformation. However, opinion is split on whether ChatGPT's use should be restricted or legislated. Drawing on these contributions, the article identifies questions requiring further research across three thematic areas: knowledge, transparency, and ethics; digital transformation of organisations and societies; and teaching, learning, and scholarly research. The avenues for further research include: identifying skills, resources, and capabilities needed to handle generative AI; examining biases of generative AI attributable to training datasets and processes; exploring business and societal contexts best suited for generative AI implementation; determining optimal combinations of human and generative AI for various tasks; identifying ways to assess accuracy of text produced by generative AI; and uncovering the ethical and legal issues in using generative AI across different contexts. 2023 The Authors
اللغةen
الناشرElsevier
الموضوعChatGPT
Conversational agent
Generative AI
Generative artificial intelligence
Large language models
العنوان"So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
النوعArticle
رقم المجلد71


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