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المؤلفGunduz, Murat
المؤلفNaji, Khalid
المؤلفMaki, Omar
تاريخ الإتاحة2023-08-31T06:57:01Z
تاريخ النشر2023
اسم المنشور2nd International Conference on Civil Infrastructure and Construction
الاقتباسGunduz M., Naji K. & Maki O., "Practical Implementation of Campus Facility Management Performance Measurement in Qatar", The 2nd International Conference on Civil Infrastructure and Construction (CIC 2023), Doha, Qatar, 5-8 February 2023, DOI: https://doi.org/10.29117/cic.2023.0014
الرقم المعياري الدولي للكتاب2958-3128
معرّف المصادر الموحدhttps://doi.org/10.29117/cic.2023.0014
معرّف المصادر الموحدhttp://hdl.handle.net/10576/47048
الملخصEffective facility management is crucial to overall firm performance and is becoming a core competency for organizations seeking to gain a competitive advantage and attain their goals. Recent research on facility management indicates that ineffective management is a leading cause of budget overruns, maintenance delays, reworks, variations, non-compliance events, unnecessary risk, and dissatisfied customers. In Qatar, there is an expansion of educational facilities to achieve the 2030 Qatar National Vision of having an educated population through a well-developed, accountable, and accessible educational system. This expansion is causing a growing demand for effective campus facility management (CFM) in order to effectively manage and accurately monitor the performance of campus facilities. Through a comprehensive literature review, expert interviews, and online questionnaire responses, this paper aims to develop a Campus Facility Management Performance Framework (CFMPF) that consists of tactical and strategic critical campus facility management success factors categorized into process groups. The proposed framework provides an operational foundation for benchmarking the CMF performance to support the identification of underperforming areas. The CFMPF has been used in real-world facility management firms to benchmark their performance and determine which areas of management need to be improved.
اللغةen
الناشرQatar University Press
الموضوعFacility management
Operation and maintenance
Campus facility management framework
Performance measurement framework
العنوانPractical Implementation of Campus Facility Management Performance Measurement in Qatar
النوعConference Paper
الصفحات76-82
ESSN2958-3136


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