Critical assessment of construction contract administration using fuzzy structural equation modeling
Abstract
Purpose: This paper covers the development of a multidimensional contract administration performance model (CAPM) for construction projects. The proposed CAPM is intended to be used by the industry stakeholders to measure the construction contract administration (CCA) performance and identify the strengths and weaknesses of the CCA system for running or completed projects. Design/methodology/approach: The research design follows a sequential mixed methodology of qualitative and quantitative data collection and analysis. In the first phase, contract administration indicators were collected from relevant literature. In the second phase, an online questionnaire was prepared, and data were collected and analyzed using the crisp value of fuzzy membership function, and structural equation modeling (SEM). The fuzzy set was chosen for this study due to the presence of uncertainty and fuzziness associated with the importance of several key indicators affecting the CCA performance. Finally, SEM was used to test and analyze interrelationships among constructs of CCA performance. Findings: The data collected from 336 construction professionals worldwide through an online survey was utilized to develop the fuzzy structural equation model. The goodness-of-fit and reliability tests validated the model. The study concluded a significant correlation between CCA performance, CCA operational indicators, and the process groups. Originality/value: The contribution of this paper to the existing knowledge is the development of a fuzzy structural equation model that serves as a measurement tool for the contract administration performance. This is the first quantitative structural equation model to capture contract administration performance. The model consists of 93 Construction Contract Administration(CCA) performance indicators categorized into 11 project management process groups namely: project governance and start-up; team management; communication and relationship management; quality and acceptance management; performance monitoring and reporting management; document and record management; financial management; changes and control management; claims and dispute resolution management; contract risk management and contract closeout management.
Collections
- Civil and Environmental Engineering [850 items ]
Related items
Showing items related by title, author, creator and subject.
-
Conceptualisation of Standard Terms under Qatari Contract Law in Lights of International Trends
Dawwas, Amin ( Electronicpublications.org Ltd , 2024 , Article)Standard terms are widely used in making contracts at national and international levels. The Qatari Civil Code (QCC) does not govern such terms directly. Instead, it associates them with adhesion contracts, which also ... -
Standard Terms Contracts: The Approaches of Qatari Civil Law and UNIDROIT Principles 2016. A Comparative Study
Mahasneh, Nisreen ( Brill Academic Publishers , 2018 , Article)This study compares the approach that Qatari Civil Law No. 22/2004 (QCL) takes to standard terms with that taken by the UNIDROIT Principles of International Commercial Contracts 2016. The main difference between QCL and ... -
Construction contract administration performance assessment tool by using a fuzzy structural equation model
Gunduz, Murat; Elsherbeny, Hesham Ahmed ( Multidisciplinary Digital Publishing Institute (MDPI) , 2020 , Article)The contract administration process is inevitably complex, and improper performance of the associated tasks and procedures may lead to disputes between the contracting parties whilst further driving against the sustainability ...