QFD & scorecard analysis in pavement management

Abstract

Pavement management is a set of tools used to evaluate and maintain pavements so it can be used safely over a certain period of time. Many traditional methods were and are still being used by entities related to pavement management in order to increase efficiency of management in decision-making and in coordinating the different activities that have direct impact on pavement system. There were no exact method focusing on analyzing the different pavement perspectives in order to prioritize objectives based on pavement financial goals. Lately, most of pavement management entities are driven by optimization models that allows optimization of single objective. The aim of this thesis is to provide the pavement management sector with a new methodology in order to prioritize the various pavement perspectives goals based on the prioritization of the financial perspective goals, which will lead to optimization of multiple goals based on their priorities. The scorecard and the quality function deployment: were adopted and modified in order to fit the subject and main goal of the thesis. Implementation of pavement goals based on their priority related to financial goals will help in achieving the ultimate goal of understanding the requirements and allocate the required funds for the top priority objectives.