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AuthorNosheen, Asia
AuthorArewa, Andrew Oyen
AuthorAkhtar, Hafiz Muhammad
Available date2020-04-30T12:31:03Z
Publication Date2020
Publication NameProceedings of the International Conference on Civil Infrastructure and Construction
CitationNosheen A., Arewa A. O., Akhtar H. M., Preventive Approach to Unsubstantiated Claims and Disputes in the UK Construction Industry, International Conference on Civil Infrastructure and Construction (CIC 2020), Doha, Qatar, 2-5 February 2020, DOI: https://doi.org/10.29117/cic.2020.0014
ISSN2958-3128
IdentifierP. O. Box: 2713 Doha-Qatar, Email: qupress@qu.edu.qa
URIwww.cic.qa
URIhttp://dx.doi.org/10.29117/cic.2020.0014
URIhttp://hdl.handle.net/10576/14664
AbstractGlobally, claims and disputes are an unfortunate reality in construction projects. Recent statistics reveal that construction claims in the UK increased by 21% in 2018 compared to other countries such as India (8%), Mexico (3%), Ireland (2%), and Cyprus (2%). Though, construction industry is known for array of standard forms of contract and administrative tendencies; unsubstantiated claims and chronic disputes remain prevalent in the sector. Yet, there is little research on preventive approach to unsubstantiated claims that ultimately lead to disputes. The study advocates the use of Systematic and Technical Appraisal (STA) to prevent unsubstantiated claims and disputes in the construction industry. The study research method is based on qualitative research technique and use of case studies. The research question is: does systematic and technical appraisal of construction claims help prevent unsubstantiated claims and disputes in the UK construction industry? The study population sample is drawn from experienced industry stakeholders including clients, contractors, consultants, experienced quantity surveyors and cost managers in addition to use of construction case studies. Initial findings reveal that claim management processes in the construction sector are far-off from perfection. Other findings reveal that robust systematic and technical claim appraisal process has potential to prevent unsubstantiated claims; which in most cases lead to disputes. The study is part of an on-going PhD study to seek to develop an effective claim management system for the UK construction industry.
Languageen
PublisherQatar Univesrity Press
SubjectClaims
Dispute
Systematic and technical claim appraisal
TitlePreventive Approach to Unsubstantiated Claims and Disputes in the UK Construction Industry
TypeConference Paper
Pagination98-107
ESSN2958-3136
dc.accessType Open Access


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