Purpose: Although a great number of research studies for service quality take place in the context of developed countries, the similar studies in the context of developing countries like in Egypt are limited. The purpose ...

In recent years, healthcare has become an important area of concern for both government and private healthcare establishments (HCEs) as are facing challenges in the delivery and provisioning of high quality services to ...

Family businesses are considered important drivers of economic growth process since they are credited for nurturing across generations entrepreneurial talent, a sense of loyalty to business success, long-term strategic ...

Retention of healthcare workers is an international challenge. The World Health Organization (WHO) warned that in two decades, the shortage of healthcare workers will double. This puts a pressure on the policy makers to ...

Starting work on your dissertation is a truly daunting task. While working on my own dissertation, two pieces of advice given to me by my advisor shaped how I approach the topic of research. This article summarizes my ...

I teach management at the university level, and one of the most important topics covered in the curriculum is human behavior in organizations. As an instructor, I have always been fascinated by the behavior of university ...

This case is a reflection on my first experience using interviews in a research project. Although I believe in the power and elegance of quantitative methods, qualitative methods allow for research that is richer, deeper, ...

This article aims to examine the relationships between external and internal social capital, managerial human capital, and managerial knowledge structures, respectively. It also examines the effect of managerial human ...

This chapter aims to examines the situation, facts, and challenges of corporate social responsibility (CSR) and corporate social performance (CSP) in the State of Qatar. Some theories related to both constructs are presented ...

The internet has had a vast and pervasive effect on many industries. It has resulted in the creation of new industries and has overhauled the dynamics that governed existing industries. One of the most traditional industries ...