Investigating the role of knowledge gaps in enhancing quality in cloud environments

Abstract

In recent years we have all heard about the advantages and benefits of the so-called “cloud” for the use of corporate software (Gopalakrishnan, 2009; Neto et al., 2008; Takabi et al., 2011). It can be argued that the transformational use of the cloud in the business environment has changed the concept of resource management (Voorsluys et al., 2011). Cloud computing can be seen as the next-generation architecture of business (Linthicum, 2011). It is also considered as a new area of research in which everyone would be concerned about the privacy and security of digital data (Ryan et al., 2011).