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AuthorOwusu, Yaw B.
AuthorAbouelhassan, Rawan
AuthorAwaisu, Ahmed
Available date2022-12-15T07:16:22Z
Publication Date2021
Publication NameInternational Journal of Clinical Practice
ResourceScopus
URIhttp://dx.doi.org/10.1111/ijcp.14055
URIhttp://hdl.handle.net/10576/37303
AbstractIntroduction Patient safety culture is a key contributor to medication safety globally. However, the perspective of pharmacists and other personnel in community pharmacy regarding patient safety culture may vary from one country to another. Objective The aim of this study was to determine the perspectives of community pharmacy personnel in Qatar about patient safety culture in community pharmacy setting. Methods A cross-sectional web-based survey utilising the Agency for Healthcare Research and Quality Community Pharmacy Survey on Patient Safety Culture was conducted. Participants included community pharmacy personnel practicing in Qatar. Both descriptive and inferential statistics were applied for data analyses, with statistical significance set at ≤ 0.05. Results Two hundred and forty participants completed the survey. A large proportion of the respondents (52.5%) reported an “excellent” overall rating of patient safety in their respective community pharmacies. Patient counselling and teamwork composites of patient safety culture were associated with the highest positive responses (95% and 93.7%, respectively). The “staffing, work pressure and pace” composite demonstrated the lowest positive response (50.6%) among the 11 composites. Inferential analysis revealed that working in chain pharmacies was significantly associated with positive responses related to “teamwork” (P = .019). Furthermore, working for more than 40 hours per week had a significant positive influence on the overall perceptions of patient safety (P = .025). Conclusion There was an overall positive perception towards patient safety culture among the surveyed community pharmacy personnel in Qatar. Superiority was observed with patient counselling and teamwork, while staffing, work pressure and pace were judged poorly, warranting further investigations and potential targeting for interventions.
SponsorThe authors would like to thank Mr S. K. Vyas of Wellcare Pharmacy, Mr M. Anwar of Care n Cure Pharmacy and Mr H. Al Sherife of Kulud Pharmacy for their great support in distributing the survey to pharmacy personnel who did not receive the online link. Open Access funding provided by the Qatar National Library.
Languageen
PublisherBlackwell Publishing Ltd
SubjectAttitude of Health Personnel
Community Pharmacy Services
Cross-Sectional Studies
Humans
Patient Safety
Pharmacies
Qatar
Safety Management
Surveys and Questionnaires
TitleEvaluation of patient safety culture in community pharmacies in Qatar
TypeArticle
Issue Number5
Volume Number75
dc.accessType Open Access


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