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المؤلفHiba, Abdelsadig Mohammed
المؤلفElamin, Shahd Abubaker
المؤلفEl-Awaisi, Alla
المؤلفEl Hajj, Maguy Saffouh
تاريخ الإتاحة2023-06-22T05:14:12Z
تاريخ النشر2022-09-30
اسم المنشورResearch in Social and Administrative Pharmacy
المعرّفhttp://dx.doi.org/10.1016/j.sapharm.2022.03.011
الرقم المعياري الدولي للكتاب15517411
معرّف المصادر الموحدhttps://www.sciencedirect.com/science/article/pii/S1551741122000870
معرّف المصادر الموحدhttp://hdl.handle.net/10576/44670
الملخصBackgroundCommunity pharmacists are one of the most accessible healthcare providers during the COVID-19 pandemic. Whilst playing a vital role in medication supply and patient education, exposure to the pandemic demands and prolonged stressors increase their risk of burnout. ObjectivesUsing the Job Demands-Resources model, this study aims to understand the factors that led to community pharmacists’ burnout and to identify their coping strategies and perceived recommendations on interventions to mitigate burnout during the COVID-19 pandemic. MethodsA qualitative phenomenological approach was used with focus groups and interviews of community pharmacists in Qatar who were recruited using purposeful, convenience, and snowballing sampling methods. Interviews were conducted between February and April 2021, were audio-recorded and transcribed verbatim. Using thematic analysis methodology, manual inductive and deductive (based on the model) codes from the interviews were used for synthesis of themes. 11 themes emerged from six focus groups, six dyadic interviews and mini focus groups, and four individual interviews with community pharmacists. ResultsThe contributing factors to community pharmacists’ burnout have been identified as practical job demands, and emotional demands including fear of infection. On the other hand, government and workplace-specific resources, personal characteristics such as resiliency and optimism, as well as the implementation of coping strategies, have reduced their stress and burnout. ConclusionsThe use of the Job Demands-Resources model was appropriate to identify the contributing factors to community pharmacists’ burnout during the COVID-19 pandemic. Based on these factors, individual, organizational, and national strategies can be implemented to mitigate burnout in community pharmacists during the pandemic and future emergencies.
راعي المشروعThis work was supported by a student grant (grant number QUST-1-CPH-2021-14) from Qatar University Office of Research and Graduate Studies. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of Qatar University.
اللغةen
الناشرElsevier
الموضوعCommunity pharmacist
COVID-19
Pandemic
Burnout
Stress
Organization
العنوانUse of the job demands-resource model to understand community pharmacists’ burnout during the COVID-19 pandemic
النوعArticle
الصفحات3568-3579
رقم العدد9
رقم المجلد18
dc.accessType Open Access


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