Show simple item record

AuthorHiba, Abdelsadig Mohammed
AuthorElamin, Shahd Abubaker
AuthorEl-Awaisi, Alla
AuthorEl Hajj, Maguy Saffouh
Available date2023-06-22T05:14:12Z
Publication Date2022-09-30
Publication NameResearch in Social and Administrative Pharmacy
Identifierhttp://dx.doi.org/10.1016/j.sapharm.2022.03.011
ISSN15517411
URIhttps://www.sciencedirect.com/science/article/pii/S1551741122000870
URIhttp://hdl.handle.net/10576/44670
AbstractBackgroundCommunity pharmacists are one of the most accessible healthcare providers during the COVID-19 pandemic. Whilst playing a vital role in medication supply and patient education, exposure to the pandemic demands and prolonged stressors increase their risk of burnout. ObjectivesUsing the Job Demands-Resources model, this study aims to understand the factors that led to community pharmacists’ burnout and to identify their coping strategies and perceived recommendations on interventions to mitigate burnout during the COVID-19 pandemic. MethodsA qualitative phenomenological approach was used with focus groups and interviews of community pharmacists in Qatar who were recruited using purposeful, convenience, and snowballing sampling methods. Interviews were conducted between February and April 2021, were audio-recorded and transcribed verbatim. Using thematic analysis methodology, manual inductive and deductive (based on the model) codes from the interviews were used for synthesis of themes. 11 themes emerged from six focus groups, six dyadic interviews and mini focus groups, and four individual interviews with community pharmacists. ResultsThe contributing factors to community pharmacists’ burnout have been identified as practical job demands, and emotional demands including fear of infection. On the other hand, government and workplace-specific resources, personal characteristics such as resiliency and optimism, as well as the implementation of coping strategies, have reduced their stress and burnout. ConclusionsThe use of the Job Demands-Resources model was appropriate to identify the contributing factors to community pharmacists’ burnout during the COVID-19 pandemic. Based on these factors, individual, organizational, and national strategies can be implemented to mitigate burnout in community pharmacists during the pandemic and future emergencies.
SponsorThis work was supported by a student grant (grant number QUST-1-CPH-2021-14) from Qatar University Office of Research and Graduate Studies. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of Qatar University.
Languageen
PublisherElsevier
SubjectCommunity pharmacist
COVID-19
Pandemic
Burnout
Stress
Organization
TitleUse of the job demands-resource model to understand community pharmacists’ burnout during the COVID-19 pandemic
TypeArticle
Pagination3568-3579
Issue Number9
Volume Number18
dc.accessType Open Access


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record