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AuthorAlhaza, Khalifa
AuthorAbdel-Salam, Abdel-Salam G.
AuthorMollazehi, Mohammad Dadrahim
AuthorIsmail, Radwa M.
AuthorBensaid, Ahmed
AuthorJohnson, Chithira
AuthorAl-Tameemi, Rusol Adil Naji
AuthorA Hasan, Mahmood
AuthorRomanowski, Michael H.
Available date2023-11-29T10:06:02Z
Publication Date2021
Publication NameCogent Education
ResourceScopus
ISSN2331186X
URIhttp://dx.doi.org/10.1080/2331186X.2021.1977106
URIhttp://hdl.handle.net/10576/49813
AbstractWorldwide there is an increase in competition between higher education institutions seeking to ascertain their position in the world ranking, resulting in universities introspectively reflecting on their image and student satisfaction. This is especially the case in the Gulf Cooperation Countries, where there has been significant growth in higher education institutions. This study examines the factors that influence Qatar University's image among undergraduate students and predicts factors impacting students' satisfaction, influencing the university's image. Results from 2,618 students' responses to a 57-item student satisfaction questionnaire indicate that the university's services are factors that influence students' view of QU, and the students' satisfaction directly contributes to a positive perception of Qatar University. The impact of university services on students' perception of QU is further discussed based on gender, nationality, student classification, and major.
SponsorThe authors received no direct funding for this research.
Languageen
PublisherTaylor and Francis Ltd.
Subjectcompetition
higher learning institutions
Qatar
service quality
university image
TitleFactors affecting university image among undergraduate students: the case study of qatar university
TypeArticle
Issue Number1
Volume Number8
dc.accessType Abstract Only


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