Digital government service machine DGSM

Abstract

The rapid improvement in latest technologies motivates individuals to progress in their societies. Fast and worthy can be significant titles for the demands of this modern life. And because of technology improvements, there aren't any excuses for slow processing of jobs and duties. Everyone at any position wants things to be done in the shortest time. Therefore, attempts to apply instant, fast and convenient processing methods became a common aim. Taking an example of administrative services illustrates the need of such attempts. In order to get an authenticated application or document, this consumes a lot of effort in reviewing many employees and getting many administrators' approvals. Also, it might need transactions from one place to place, not to mention that a person may need more than one application. In fact, it becomes a common situation to hear complaints from applicants, which leads to thinking of an effective solution. Saving time, minimizing customer's transactions, and digitizing life are all core targets in such condition. Moreover, these targets are the significant requirements for modern life evolution, and this work is considered as the first step for approaching this goal.